Advertising is a good way to make consumers aware of a company’s products or services. Companies by law, should advertise the standard and usual purpose of an item or service. However, some companies offer false claims that can mislead consumers.
A product or service legally, has to perform as explained in more occurrences than not for it to be a valid representation of the product or service. Therefore, if the performance of an item or service is crucial for a deal to go through, if the product or service fails and a deal rejected, there are state and federal laws that have been implemented to safe guard the customer.
Most laws state that any claim that is contrary to the standards and practical use of an object will have a bearing on the price, quality, and purpose of the product or service. Therefore, although deceptive information is provided to the customer, laws arise by the customer for being mislead.
If a contract has been signed, the customer can legally drop the deal and break the contract if they have been mislead. In this instance, the customer should seek legal advice to understand how they can sue the company.
Although customers suing companies selling products have been successful, customers that have been mislead when purchasing services may be less successful. This is because suing a company based on a misleading service involves a class action suit against the entire company.